Built for Technicians.

By Technicians.

Bernard makes you faster, more confident, and more effective from day one.

Show up. Fix fast. Move on.

Bernard puts the right steps, docs and videos in your hand, captures the work as you go, and keeps the ticket clean.

AI-Powered Diagnostics

Your backup on every job.

Crush the call. Keep your day.
Instant diagnostics, veteran steps, and auto paperwork, right on your phone or tablet. Skip the manual dive, the hold music, and the after-job logging.

Answers. Fast: Snap a photo, enter model/serial, or record the sound, get likely causes and the checks to confirm.
Pro workflow: Log readings once (multimeter, gauges, photos); Bernard auto-attaches everything to the ticket.
Your way: Keep your shortcuts and parts lists. Works offline; syncs when you’re back in range.
Old or new gear: Smart units or decades-old, get the page and the path to done.

One tool for every job. Less admin, fewer escalations, more first-time fixes. Finally beat the traffic home.

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All-in-one Solution

You've Got This!

The complete AI platform that saves technicians hours every day—and makes every repair easier.

Real-Time Diagnostics

Point your phone at an appliance for instant diagnostics. No more guessing, callbacks or wasted trips.

Real-Time Diagnostics

Point your phone at an appliance for instant diagnostics. No more guessing, callbacks or wasted trips.

Real-Time Diagnostics

Point your phone at an appliance for instant diagnostics. No more guessing, callbacks or wasted trips.

Live Coaching

Like having a senior tech walk you through step-by-step guidance for any repair, brand, or model.

Live Coaching

Like having a senior tech walk you through step-by-step guidance for any repair, brand, or model.

Live Coaching

Like having a senior tech walk you through step-by-step guidance for any repair, brand, or model.

Automated Notes

Just speak while you work. Bernard captures everything and turns it into rich documentation automatically.

Automated Notes

Just speak while you work. Bernard captures everything and turns it into rich documentation automatically.

Automated Notes

Just speak while you work. Bernard captures everything and turns it into rich documentation automatically.

Parts Intelligence

Instant parts identification and sourcing. One tap ordering with real-time delivery tracking.

Parts Intelligence

Instant parts identification and sourcing. One tap ordering with real-time delivery tracking.

Parts Intelligence

Instant parts identification and sourcing. One tap ordering with real-time delivery tracking.

Knowledge Base

Every manual, every diagram, every forum post. Access the collective wisdom of the entire industry.

Knowledge Base

Every manual, every diagram, every forum post. Access the collective wisdom of the entire industry.

Knowledge Base

Every manual, every diagram, every forum post. Access the collective wisdom of the entire industry.

Works Offline

Download what you need before the job. Bernard works even when you don't have signal.

Works Offline

Download what you need before the job. Bernard works even when you don't have signal.

Works Offline

Download what you need before the job. Bernard works even when you don't have signal.

FAQ

Questions. Answered.

Will Bernard slow me down with more tech?

What if Bernard doesn't know an appliance?

Do I need special training to use this?

What if I work for a company that already has other tools?

Does this work for both HVAC and appliance repair?

Ready to Work Smarter?

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Transform every service call

Upgraded from guesswork to certainty. See why Bernard users complete more jobs, earn more per day, and get home earlier.