When commercial kitchens
break, every minute costs money.

Talk to sales

Talk to sales

See how it works

See how it works

BUILT

Emergency expertise when kitchens can't wait.

Comprehensive diagnostics and parts intelligence for Scotsman ice machines, Turbo Air coolers, Alto-Shaam ovens, True refrigeration, and more. Bernard guides your techs to fix it right the first time—protecting your client's revenue, their health code compliance, and your reputation.Below: grid of equipment brand logos (Scotsman, Turbo Air, Alto-Shaam, True, Hobart, Rational

CAPABILITY

Get to Know Bernard

Connect all you employees, starting with the field, in the systems you already us.

CAPABILITY

Get to Know Bernard

Connect all you employees, starting with the field, in the systems you already us.

CAPABILITY

Get to Know Bernard

Connect all you employees, starting with the field, in the systems you already us.

Standards

SLAs and safety.Never compromised.

Bernard enforces your service standards automatically: safety protocols before powering equipment, proof-of-work photos, before/after temperature logs, OSHA compliance checks, and accurate time tracking. Whether it's a 2 PM lunch rush or a 2 AM walk-in emergency, nothing gets skipped. Your techs stay safe. Your clients stay compliant.(Image: animation showing automated safety checklist completing in real-time.)

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Standards

SLAs and safety.Never compromised.

Bernard enforces your service standards automatically: safety protocols before powering equipment, proof-of-work photos, before/after temperature logs, OSHA compliance checks, and accurate time tracking. Whether it's a 2 PM lunch rush or a 2 AM walk-in emergency, nothing gets skipped. Your techs stay safe. Your clients stay compliant.(Image: animation showing automated safety checklist completing in real-time.)

Explore

Standards

SLAs and safety.Never compromised.

Bernard enforces your service standards automatically: safety protocols before powering equipment, proof-of-work photos, before/after temperature logs, OSHA compliance checks, and accurate time tracking. Whether it's a 2 PM lunch rush or a 2 AM walk-in emergency, nothing gets skipped. Your techs stay safe. Your clients stay compliant.(Image: animation showing automated safety checklist completing in real-time.)

Explore

Integration

Your systems.Our connections.

Bernard works with your existing tools—no rip-and-replace, no learning new software. Your team stays in their workflow while Bernard handles the heavy lifting behind the scenes.

Already invested? Integrates with QuickBooks, ServiceChannel, and your existing systems.

Just starting out?One searchable dashboard for all field docs and dispatch.

New techs on your crew?Newest hire gets 20-year veteran confidence. No charge creep. No missed fees.(Image: integration diagram showing connected systems.)

Explore

Integration

Your systems.Our connections.

Bernard works with your existing tools—no rip-and-replace, no learning new software. Your team stays in their workflow while Bernard handles the heavy lifting behind the scenes.

Already invested? Integrates with QuickBooks, ServiceChannel, and your existing systems.

Just starting out?One searchable dashboard for all field docs and dispatch.

New techs on your crew?Newest hire gets 20-year veteran confidence. No charge creep. No missed fees.(Image: integration diagram showing connected systems.)

Explore

Integration

Your systems.Our connections.

Bernard works with your existing tools—no rip-and-replace, no learning new software. Your team stays in their workflow while Bernard handles the heavy lifting behind the scenes.

Already invested? Integrates with QuickBooks, ServiceChannel, and your existing systems.

Just starting out?One searchable dashboard for all field docs and dispatch.

New techs on your crew?Newest hire gets 20-year veteran confidence. No charge creep. No missed fees.(Image: integration diagram showing connected systems.)

Explore

Expertise

Right diagnosis. Right parts. Right now.

From compressor amps to condenser readings, Bernard gives techs the data to diagnose issues instantly. Every model spec, prior repair, and common failure pattern surfaces immediately—so techs know why that Traulsen isn't holding temp or that Salamander broiler keeps tripping. Fewer mistakes. Less downtime. Faster repairs.(Image: product screenshot showing diagnostic interface with temp readings, error codes.)

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Expertise

Right diagnosis. Right parts. Right now.

From compressor amps to condenser readings, Bernard gives techs the data to diagnose issues instantly. Every model spec, prior repair, and common failure pattern surfaces immediately—so techs know why that Traulsen isn't holding temp or that Salamander broiler keeps tripping. Fewer mistakes. Less downtime. Faster repairs.(Image: product screenshot showing diagnostic interface with temp readings, error codes.)

Explore

Expertise

Right diagnosis. Right parts. Right now.

From compressor amps to condenser readings, Bernard gives techs the data to diagnose issues instantly. Every model spec, prior repair, and common failure pattern surfaces immediately—so techs know why that Traulsen isn't holding temp or that Salamander broiler keeps tripping. Fewer mistakes. Less downtime. Faster repairs.(Image: product screenshot showing diagnostic interface with temp readings, error codes.)

Explore

Documentation

Every call. Every charge. Captured.

Bernard documents emergency fees, labor hours, parts installed, warranty status, and every upsell opportunity automatically. From walk-in gasket replacements to preventive maintenance agreements, nothing falls through the cracks. Perfect documentation protects your margins and proves your value.(Image: animation showing voice notes converting to itemized invoice with parts, labor, PM recommendations.)

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Documentation

Every call. Every charge. Captured.

Bernard documents emergency fees, labor hours, parts installed, warranty status, and every upsell opportunity automatically. From walk-in gasket replacements to preventive maintenance agreements, nothing falls through the cracks. Perfect documentation protects your margins and proves your value.(Image: animation showing voice notes converting to itemized invoice with parts, labor, PM recommendations.)

Explore

Documentation

Every call. Every charge. Captured.

Bernard documents emergency fees, labor hours, parts installed, warranty status, and every upsell opportunity automatically. From walk-in gasket replacements to preventive maintenance agreements, nothing falls through the cracks. Perfect documentation protects your margins and proves your value.(Image: animation showing voice notes converting to itemized invoice with parts, labor, PM recommendations.)

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One platform. Every location. Complete visibility.

Managing service across restaurant chains, hotel groups, or multi-site operations? Bernard gives you fleet-wide visibility into every repair, every tech, every location. Track response times, identify recurring failures, and spot training opportunities across your entire operation.(Below: dashboard mockup showing multi-location map view with service metrics.)

Results

What commercial service
teams are actually achieving

Real numbers from real operations. Bernard doesn't just speed up repairs—it transforms how commercial service businesses compete and grow.

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Fewer callbacks
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Annual revenue unlocked
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Annual revenue unlocked
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Saved per tech daily
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"Bernard cut my diagnostic time in half. I'm closing jobs faster and my callbacks dropped to almost nothing."

Marcus Chen

HVAC technician, Denver

"We went from guessing at problems to knowing exactly what's wrong. Our first-time fix rate jumped twenty percent. "

a woman in a pink dress posing for a picture

Sarah Rodriguez

Service manager, Phoenix

"The paperwork alone saves us hours every week. But the real win is how much smarter our team got about the work."

a young man wearing a hat and a t - shirt

James Mitchell

Owner, appliance repair

Marcus Chen
Sarah Rodriguez
James Mitchell

"Bernard cut my diagnostic time in half. I'm closing jobs faster and my callbacks dropped to almost nothing."

Marcus Chen

HVAC technician, Denver

Marcus Chen
Sarah Rodriguez
James Mitchell

"Bernard cut my diagnostic time in half. I'm closing jobs faster and my callbacks dropped to almost nothing."

Marcus Chen

HVAC technician, Denver

Marcus
Sarah
James

Questions? We've got answers

Does Bernard work offline?

What devices does Bernard support?

Can Bernard handle my brand?

How long is the setup?

What about my existing tools?

Questions? We've got answers

Does Bernard work offline?

What devices does Bernard support?

Can Bernard handle my brand?

How long is the setup?

What about my existing tools?

Questions? We've got answers

Does Bernard work offline?

What devices does Bernard support?

Can Bernard handle my brand?

How long is the setup?

What about my existing tools?

Ready to scale?

Get to Know Bernard

See Bernard in action and watch your crew's next level unlock

Connect all you employees, starting with the field, in the systems you already us. Bernard streamlines everything from equipment identification to work order completion — helping service companies spend less time on repeat visits, and more time growing revenue.

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